AI Automation Agency

AI automation connected to real business work.

Not a chatbot bolted on the side. LLMs, custom agents and workflow automation built into the surfaces your team and customers already use.

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The stack we build on

Behind every project above

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// AI Automation Use Cases

AI automation connected to real business workflows.

We design, build, and deploy custom agentic solutions tailored for your business operations. From secure semantic search to deep workflow orchestrations, built for enterprise-grade execution.

01 / 05

Lead Qualification and Routing

Automatically qualify and route inbound CRM leads.

Classify inquiries, extract important context, assign ownership, and create the next action in the CRM.

Inquiry classification
Context extraction
CRM ownership assignment
Next action creation
Salesforce / HubSpotOpenAI APIn8n / MakeAPIs
WEBHOOKEMAIL_INROUTERCRM_SYNCSLACK
fig.01

02 / 05

Customer Support Assistance

Help agents resolve requests faster with context.

Summarize requests, identify intent, suggest responses, retrieve approved information, and route exceptions to people.

Request summarization
Intent identification
Smart draft suggestions
Human agent escalation
Intercom / ZendeskClaude / GPT-4oLangChainVector DB
CORE_ENGINEPLANNINGMEMORYTOOLSHUMAN_LOOP
fig.02

03 / 05

Document Workflows

Automated data extraction and validation from documents.

Extract structured information from documents, validate required fields, summarize content, and create records or tasks.

Structured data extraction
Required field validation
Content summarization
Automated record creation
AWS Textract / PDF parserOpenAI JSON ModeNode.jsPostgres
schema.json{"status": "extracted","document": "invoice_1092.pdf","uiComponent": "InvoiceSummary","extractedProps": {"vendor": "Mative Inc","total": "$4,820.50","tax": "$482.05","lineItems": [{"x": 1, "y": 20},{"x": 2, "y": 45},{"x": 3, "y": 30},{"x": 4, "y": 68},{"x": 5, "y": 85}]}}$4,820.50✓ VALIDATEDEXTRACTED IN 0.8S VIA GPT-4O
fig.03

04 / 05

Internal Knowledge Assistance

Secure search across siloed operational sources.

Help staff find approved operational information across controlled sources without exposing unrelated data.

Semantic enterprise search
Siloed source connectors
Strict access controls / RBAC
Verifiable citations
Pinecone / pgvectorLlamaIndexSharePoint / NotionSlack API
DOC_DATAENCODERVECTOR_DBCONTEXT
fig.04

05 / 05

Reporting and Management Summaries

Turn raw operational activity into decision-ready insights.

Turn operational data into recurring summaries, exception reports, and decision-ready updates.

Data aggregation
Recurring report summaries
Exception / anomaly detection
Executive updates
Python / PandasBigQuery / SnowflakeLLM SummarizationSlack / Email
OPS_METRICS · SUMMARY↗ 98.4% ACC
fig.05

Process

A model built to move things forward.

Most digital programmes stall between idea and impact. The model below closes that gap.

  1. 01

    Phase 01

    Audit & Strategy

    Identifying high-ROI automation opportunities within your business. We audit your workflows, data silos, and APIs to determine where AI can drive the most impact.

  2. 02

    Phase 02

    Architecture

    Designing the blueprint for your intelligent systems. From vector databases for RAG to orchestrating multi-agent reasoning loops that can execute complex tasks securely.

  3. 03

    Phase 03

    Agent Build

    Custom prompt engineering, tool integration, and workflow automation. We wire LLMs directly into your APIs, Slack channels, and internal dashboards.

  4. 04

    Phase 04

    Deployment

    Shipping to production with observability and safety constraints. We ensure your AI agents operate reliably with full logging and graceful fallbacks.

Common questions

What partners usually ask.

Answers about Mative’s capabilities, budgets, delivery model and worldwide client partnerships.